Welfare and Safeguarding
At our club, the welfare and safeguarding of all members is everyone’s responsibility. We are committed to creating the safest possible environment in which every swimmer can enjoy the sport and achieve their goals.
We ensure that all club members are listened to and that any concerns are responded to promptly and appropriately.
We value the strong partnerships we have built between swimmers, parents/carers, coaches, and volunteers. Maintaining these positive relationships helps us resolve concerns quickly and supports our friendly, family‑focused club atmosphere.
Our Welfare Principles
Our safeguarding policies aim to ensure that:
- All swimmers are safe and protected from harm.
- All swimmers feel healthy, supported, and secure.
- Swimmers, coaches, parent/scarers, and volunteers understand the standards of behaviour set out in our Code of Conduct.
To learn more about welfare and safeguarding in our sport, please refer to Wavepower – Swim England’s safeguarding policy and procedures.
Remember: Safeguarding children is EVERYBODY’S responsibility.
Who to contact if you have a concern
Club Contacts
Welfare Officer (First point of contact): 📧[email protected]
If your concern involves the Club Welfare Officer, please contact the Club Chair: 📧[email protected]
Regional Contacts
Swim England South West Regional Welfare Officer Libby Bell:
National Contacts
Swim England National Safeguarding Team:
📧 [email protected]
📞 01509 640 700 (Option 1 for Swim England, then option 5 for Safeguarding)
Emergency Contacts
If a child or adult is at immediate risk of harm, contact:
- Police
- Children’s Services
- Local Authority Adult Safeguarding Team
- MASH (Multi‑Agency Safeguarding Hub)
- LADO (Local Authority Designated Officer)
- NSPCC Child Protection Helpline – 0808 800 5000
- Child Protection in Sport Unit (CPSU) – thecpsu.org.uk